1. Return Period
Customers may request a return within 30 days from the date the order is delivered.
2. Return Requirements
To qualify for a return:
– The return request must be submitted within 30 days of delivery.
– Cushion covers must be unused and in original condition.
– Products must include original packaging and all included accessories.
– Products must not have damage caused by misuse or improper handling.
3. Non-Returnable Products
Cushion covers that have been used, washed, damaged, altered, or otherwise affected in a way that impacts secondary resale value cannot be returned.
4. Return Shipping Responsibility
For quality issues, defective products, or incorrect items received, return shipping costs will be covered.
For non-quality-related returns, including personal preference, incorrect purchase decisions, or unwanted items, the buyer is responsible for return shipping costs.
5. Return Address
Approved returns must be shipped to:
140 OKLAHOMA ST APT 2
ANCHORAGE, AK 99504
Customers must contact customer service before sending any return package.
6. Refund Processing
After the returned cushion covers are received and inspected, approved refunds will be processed within 3-5 business days.
Refunds will be issued through the original payment method.
7. Refund Policy
Refunds are only available for cushion covers that meet all applicable return requirements.
